ENGLISH
Interactive University
updated November 10, 2015 :: 5 new videos added 5 videos
Proctored Exams
updated September 23, 2015 :: 1 new video added 1 video
Support Incident Timeline
updated June 1, 2015 :: 6 new videos added 6 videos
General Troubleshooting
updated November 24, 2015 :: 2 new videos added 8 videos
User Organization
updated January 12, 2016 :: 1 new video added 19 videos
Interaction Desktop
updated March 17, 2016 :: 1 new video added 26 videos
IC Business Manager
updated March 17, 2016 :: 2 new videos added 14 videos
Interaction Quality Manager
updated January 26, 2016 :: 2 new videos added 3 videos
Interaction Client - .NET Edition
updated November 17, 2015 :: 1 new video added 22 videos
Interaction Client - WEB Edition
updated September 8, 2015 :: 1 new video added 1 video
Interaction Connect
updated January 5, 2016 :: 3 new videos added 11 videos
Interaction Administrator
updated February 2, 2016 :: 1 new video added 7 videos
Interaction Attendant
updated November 24, 2015 :: 1 new video added 4 videos
Interaction Reporter
updated March 30, 2015 :: 5 new videos added 5 videos
Interaction Recorder
updated January 19, 2016 :: 2 new videos added 5 videos
Interaction Optimizer
updated February 16, 2016 :: 1 new video added 1 video
    PORTUGUESE
Interaction Client - .NET Edition
updated October 14, 2015 :: 16 new videos added 16 videos
    SPANISH
Interaction Desktop
updated January 12, 2016 :: 24 new videos added 24 videos

IC and Interaction Client are abbreviated terms indicating the core Customer Interaction Center™ (CIC) product from Interactive Intelligence, and used for internal Education Services purposes only.